Camera mileage and warranty obligations of used equipment stores

Legal subtleties of commission trade in photographic equipment

Carcasses purchased from large second-hand photographic equipment thrift stores are often brought to the workshop (GetLens, FotoCCCP, Bright Photomarket) with a receipt and a branded warranty card for 14–90 days. The client says: *“The shutter came off on the 10th day after purchase! Is the store required to replace it under warranty?”*.

Let's look at how used equipment stores interpret the natural wear of the shutter.

Natural wear vs Hidden defect

  1. If the mileage upon purchase was 230,000 frames (with a resource of 150k):The store will indicate in the contract that the buyer was informed about the critical percentage of mechanical wear. In this case, the breakdown of the curtains is interpreted as **natural depreciation wear**, not subject to free replacement!
  2. If the seller misrepresented the mileage or stated “mileage 10,000,” but the EXIF ​​shows 190,000:It's straight consumer fraud! You have a 100% right to a refund or free replacement of the shutter under the law on protection of consumer rights.

What should you do when shopping at a thrift store?

  • Request that **the exact `ShutterCount`** number be entered into the warranty card directly on the cash register receipt!
  • Take a test frame at the checkout and instantly upload it to our web service to check the EXIF ​​match.

Table of warranty conditions for used photographic equipment stores

Shutter situation Legal status assessment Store solution
The mileage in the receipt coincided with EXIF ​​(< 50k) Warranty case (Manufacturer defect) Free shutter replacement or money back
The receipt says 15k, and the EXIF ​​says 200k Deception / Hidden counterfeit 100% Refund on claim
Mileage indicated 240k (Above normal) Natural depreciation wear Denial of free repair

Are you buying a carcass at a thrift store right now?

Upload a test image to our service - we will extract the mileage from EXIF in 3 seconds!

Check your mileage with your receipt online →